Shipping policy

We usually ship within 2 working days. We are not liable for any loss or damage or theft once the package/order leaves our shop. Once the package leaves our premises we no longer have any responsibility of the goods. Shipping rates are usually calculated live through the third party courier. We are not responsible for shipping delays. 

Possible delay in handling due to suspected fraudulant warnings by Shopify systems. You are REQUIRED TO SEND US AN EMAIL to optixnanotech@gmail.com with proof of purchase including a screen shot of the the purchase, the original order reciept or invoice. Proof of the purchaser's personal details to verify that you are the purchaser which includes your full name, email/phone number. DO NOT CALL you must send and email with the proof and verification by giving us your general personal details and a verification via your provided contact.